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FAQ/Contact2019-08-19T04:02:42+00:00

PLEASE HOLD THE PHONE…
Prior to touching base with us please review our FAQ section below.

CAN’T FIND THE ANSWER YOU NEED?
Our contact details are at the bottom of page and we aim to help quick smart.

Do I enter as a runner or walker?2019-03-27T09:16:45+00:00

If you are thinking of jogging or running AT ANY POINT in the event you do need to be entered in the run category. The walking category is only for those who have committed to walk the event from start to finish. Please ensure you are entered in the right category at pre-race registration.

Do entrants receive a finishers medal?2019-08-19T03:47:27+00:00

There are no finishers medals for the 2020 Pay What You Want Tauranga Half Marathon event and this is consistent with the last 15 years of the event.

What times are pre race registration to collect my transponder/race number?2019-08-19T02:31:00+00:00

IMPORTANT Pre Event Registration Details.
Saturday 4th April, 2020. Midday to 5.00pm.  Fergusson Park.
90 Tilby Dr, Matua, Tauranga 3110
– The Saturday pre race registration is compulsory to attend for all pre registered participants.
– Friends/family members are able to collect your race number and timing transponder on your behalf. Please ensure your friend/family member has all your correct registration details to make things speedy for the registration team.
– Late entries (cash only) also accepted here (if family and friends wish to enter)

Sunday 5th April, 2019. 7.00am to 11.00am.  Fergusson Park Clubrooms. 
90 Tilby Dr, Matua, Tauranga 3110
– “Out of Towners” who arrive in Tauranga after 5.00pm Saturday, and those locals who cannot attend the Saturday registration, or arrange any friends/family members to attend on their behalf, may collect their race number and transponder on Sunday morning.
– If your only option is to collect your race number and transponder on Sunday morning you will need to be inside the Fergusson Park Clubrooms AT LEAST 30 minutes prior to your event’s start time.

What are the course cut-off times?2019-08-19T02:40:09+00:00

The cut-off time for all courses is at 12.00pm when the event prizegiving commences.

Will the walking event be policed?2019-04-17T21:02:56+00:00

We will do our best to ensure all participants enter the correct category (run or walk) at pre-race registration.

No event staff will be policing that each walk category participant will be strictly walking across the entire event course on the day as this is not an official sanctioned walk event.

At the post event prizegiving we will announce the provisional winners of the walk category based on the provisional results that we have at the time.

Post event, if you believe a particular participant needs to be amended from the walk to the run category please email through all details to luke@eventday.co.nz and we will follow up with that participant.

If the participant in question agrees that they should be amended, we will amend.
If we have/obtain evidence (race photos, video etc) that suggests the participant should be amended from the walk category to the run category then we will amend.   Any decisions made by the events organising team are final.

Where do I park in and around Fergusson Park?2019-03-27T07:22:05+00:00

Plan for and expect a short walk to Fergusson Park.

Organised Parking. 
Weather dependent, participants will be allowed to park on some large grassed areas inside Fergusson Park from 6.15am.  Drive to the bottom of Tilby Drive for directions to access these areas. Once these areas are full, all remaining parking will be in the streets surrounding the park.

Surrounding Streets Parking. 
– There is no parking available on either side of Waratah Street, Ranui Street and parts of Woods Ave for the duration of the event.
– Clivedene Street, Percival Avenue and Tainui Street (accessed off Tilby Drive) are good streets to try once the large grassed areas are full.

How many aid stations are there on the event courses?2019-03-27T03:57:19+00:00

Half Marathon – 6 aid stations.
15km – 4 aid stations.
10km – 3 aid stations.
5km – 1 aid station.
Matua Mile – no aid station.

R-Line electrolyte will feature on all aid stations (along with water).

 

What are the dates for future PWYW Half Marathons?2019-08-19T03:43:12+00:00

2020 – 5 April.

2021 – 11 April.

2022 – 10 April.

2023 – 2 April.

When can I view the 2020 results?2019-08-19T03:45:04+00:00

Provisional results will be made available on the Home Page of this website on race day so all entrants can see where they finished overall and in their event categories.

Provisional results will then be finalised by the end of the following week (Friday 10th April, 2020).

What are the terms and conditions of entry?2019-08-19T02:26:31+00:00

1. I understand that competing in the event involves running or walking on public roads used by other people and traffic and I am aware of the hazards involved. The hazards include but are not limited to: vehicle traffic, actions of competitors, spectators, event personnel, weather conditions and my physical and mental state of health. In my judgement I have sufficient competence and experience to participate safely.

2. I certify that I am physically fit, have sufficiently trained for participation in this event and I have not been advised otherwise by a qualified medical person.
3. I certify that my participation will be fully supervised on the day by an adult (over 18 years) if under the age of 14 on the day of the event, and that this adult will be responsible for my compliance with the clauses in this waiver.
4. I will follow the course set out for my event, abide by the road and event rules, and follow the instructions given to me by event officials, at all times. Failure to comply in any way with these matters may lead to me being pulled from the event and disqualified.
5. I will wear the event number and timing transponder/chip as directed by the Event Organisers. I must return the timing transponder/chip after the event (whether I participate and/or finish or not) otherwise I will be charged by the Event Organisers, and I agree to pay, $50 for its non-return to the Event Organisers.
6. In consideration of the acceptance of my entry, I hereby take action for myself, my executors, administrators, heirs, next of kin, successors and assigns as follows:
a) I HEREBY WAIVE, RELEASE AND DISCHARGE from any and all liability for death, disability, personal injury, property damage, property theft and all other foreseeable risks, claims or actions of any kind (including negligence) whatever and however occurring which may arise, at any time, from or in connection with, directly or indirectly, my participation in or my traveling to and from this event, the following persons or entities: The Event Organisers, Event Officers and personnel, land managers and/or owners, event sponsors, volunteers, Tauranga City Council, or local bodies of whatever nature in which the event may be staged), New Zealand Police, and all of the above respective officers, directors, employees, independent contractors, representatives, agents and volunteers.
b) I HEREBY INDEMNIFY AND HOLD HARMLESS the persons or entities mentioned in 6(a) above from any and all liabilities, claims or actions (including negligence) whatever and however caused which may arise, at any time, as a result of or in connection with, directly or indirectly, my participation in or my traveling to and from this event.
7. I acknowledge that the Event Organisers reserve the right to alter the advertised course or start time (at their absolute discretion).
8. I consent to receive any medical treatment that may be deemed necessary in the event of injury, accident or illness during the event, and I allow that information to be passed on to the Event Organisers or third parties as necessary.
9. I authorise the use of my name, voice and picture and any information provided by me on this entry form to be used without payment in any broadcast, telecast, communication, promotion, or advertising, and I also agree that the information I have provided may be used by the Event Organisers for the purpose of promoting future or other events or for the promotion of the event charity(ies), event sponsors products and services.
10. I acknowledge that the Event Organisers have the absolute discretion in accepting my entry, which may be revoked at any time (at the discretion of the Event Organisers), and in the award of any results I will abide fully and without dispute with all such decisions of the Event Organisers.
11. I have read all the Race and Safety Information, rules and conditions detailed in this waiver and as detailed on the event website www.taurangahalfmarathon.co.nz and agree to adhere to these rules and conditions at all times.
12. Transaction Currency Disclosure. All transactions are in New Zealand Dollars (NZD)
Specific Refund/Transfer Policy
1. No refunds. Should the event be cancelled or stopped for any reason, or personal circumstances arise that prevent me from participating in the event (or completing the event), I accept that my entry fee is non-refundable.
2. No transfers to future events. Entrants are not able to transfer their entries to the next years Pay What You Want Tauranga Half Marathon.
Changes within the PWYW Period
3. Transfers (to another person) requested by email “within the PWYW entry period”. Entrants requesting to transfer their entry to another person within the PWYW period will incur a $5* transfer fee
4. Transfers (to another distance option) requested by email “within the PWYW entry period”. Entrants requesting to change their distance option within the PWYW period will incur a $5* transfer fee.
5. Please note. Entrants who have paid the full RRP “within the PWYW entry period” are exempt from the transfer fees mentioned above, for the first transfer transaction.
Changes outside the PWYW Period
6. A transfer of your entry to another person (who will complete the same distance option or a distance option that is a downgrade from the distance entered) requested by email “outside the PWYW entry period” will incur a $5* transfer fee.
7. A transfer of your entry to another person (who will complete a distance option that is an upgrade from the distance entered) requested by email “outside the PWYW entry period” will be required to pay the difference* between the entry fees paid within the PWYW period and the RRP for that distance option.
8. A transfer of your distance option (if it is a downgrade from the distance entered) requested by email “outside the PWYW entry period” will incur a $5* transfer fee.
9. A transfer of your distance option (if it is an upgrade from the distance entered) requested by email “outside the PWYW entry period” will be required to pay the difference* between the entry fees paid in the PWYW period and the RRP for that distance.
10. Please note. Entrants who have paid the full RRP “within the PWYW entry period” are exempt from the transfer fees mentioned above, for the first transfer transaction.
There are errors with the results – who do I advise?2019-03-27T07:24:27+00:00

Please email through as much info as you possibly can to luke@eventday.co.nz. Your query will then be forwarded onto the event timing team to look at and in 95% of cases we will have a resolution for you within 24 hours.

What are the age categories for the event?2019-08-19T03:51:45+00:00

Age categories are: 0-14, 15-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69 and 70-99. All ages taken as at race day (April 5th, 2020).

Can I listen to music while on the event course?2018-08-23T09:47:07+00:00

No. Not recommended. You need to be alert and able to hear our event marshals’ instructions, other participants and all traffic nearby.

Where can I view results from previous years?2019-08-19T03:46:26+00:00

When do online registrations close?2019-08-19T03:40:00+00:00

Online entries will close at 5.00pm Friday April 3rd, 2020. Additional entries will be accepted at pre-race registration venues on Saturday and Sunday.

How do you enter once online registrations close?2019-08-19T02:32:56+00:00

Entries will still be accepted at both our pre race registration venues.

Saturday 4th April, 2020.  Midday to 5.00pm.  Cash Only. Near the Fergusson Park Playground (as shown below)

– Sunday 5th April. 7.00am to 11.00am. Cash only.  Fergusson Park Clubrooms.
Please note that there is no ATM at Fergusson Park or in the wider Matua area so please come prepared.  If you are looking to enter on Sunday morning you will need to be inside the Fergusson Park Clubrooms at least 30 minutes prior to your event’s start time.

Are there toilets on the courses?2019-03-27T04:22:57+00:00

Yes. All courses pass public toilet blocks along the route at regular intervals.

What is the 2020 online entry link?2019-08-19T02:27:42+00:00

https://eventplus.net/thm20

If you haven’t used the Event Plus online entry platform before you will need to set-up a profile with Event Plus before continuing on with your event entry.

Are all entrants timed?2019-03-27T07:32:52+00:00

All entrants will be electronically timed and will receive an official race time on the event website. Transponders are picked up with race numbers at pre-race registration.

What elevation is gained in each of the event courses?2019-08-19T02:37:15+00:00

Half Marathon – 62m
15km – 100m
10km – 17m
5km – 21m
Matua Mile – 5m

Are there changing rooms & areas to store my gear at the park?2019-03-27T07:23:05+00:00

The Fergusson Park Clubrooms have full changing rooms. Showers for post event too! Inside the Clubrooms and up on the stage is where you can leave your gear alongside the pre race registration area.

What time should I arrive at Fergusson Park on race morning?2019-08-19T03:38:19+00:00

If you didn’t collect your race number and transponder on Saturday you will need to be inside the Fergusson Park Clubrooms at least 30 minutes prior to your event’s start time.

If you did collect your race number and transponder on Saturday you should still aim to be at the venue at least 20 minutes prior to your event’s start time.

The Fergusson Park Clubrooms will be open from 7.00am on event morning.

I have entered but I am now unable to attend. What do I do?2019-08-19T02:24:58+00:00

Sorry to hear.  You’re going to miss a great event.
Please read below then email jo@eventday.co.nz for assistance. 

Specific Refund/Transfer Policy
1. No refunds. Should the event be cancelled or stopped for any reason, or personal circumstances arise that prevent me from participating in the event (or completing the event), I accept that my entry fee is non-refundable.
2. No transfers to future events. Entrants are not able to transfer their entries to the next years Pay What You Want Tauranga Half Marathon.
Changes within the PWYW Period
3. Transfers (to another person) requested by email “within the PWYW entry period”. Entrants requesting to transfer their entry to another person within the PWYW period will incur a $5* transfer fee
4. Transfers (to another distance option) requested by email “within the PWYW entry period”. Entrants requesting to change their distance option within the PWYW period will incur a $5* transfer fee.
5. Please note. Entrants who have paid the full RRP “within the PWYW entry period” are exempt from the transfer fees mentioned above, for the first transfer transaction.
Changes outside the PWYW Period
6. A transfer of your entry to another person (who will complete the same distance option or a distance option that is a downgrade from the distance entered) requested by email “outside the PWYW entry period” will incur a $5* transfer fee.
7. A transfer of your entry to another person (who will complete a distance option that is an upgrade from the distance entered) requested by email “outside the PWYW entry period” will be required to pay the difference* between the entry fees paid within the PWYW period and the RRP for that distance option.
8. A transfer of your distance option (if it is a downgrade from the distance entered) requested by email “outside the PWYW entry period” will incur a $5* transfer fee.
9. A transfer of your distance option (if it is an upgrade from the distance entered) requested by email “outside the PWYW entry period” will be required to pay the difference* between the entry fees paid in the PWYW period and the RRP for that distance.
10. Please note. Entrants who have paid the full RRP “within the PWYW entry period” are exempt from the transfer fees mentioned above, for the first transfer transaction.
Can I push a buggy/stroller on the event course?2018-08-23T09:47:30+00:00

Buggy/strollers are welcomed on the Matua Mile course but are not recommended on the 21km, 15km, 10km or 5km courses.

I have entered but I now want to change distance options. What do I do?2019-08-19T02:23:34+00:00

Please read below then email jo@eventday.co.nz for assistance. 
Specific Refund/Transfer Policy
1. No refunds. Should the event be cancelled or stopped for any reason, or personal circumstances arise that prevent me from participating in the event (or completing the event), I accept that my entry fee is non-refundable.
2. No transfers to future events. Entrants are not able to transfer their entries to the next years Pay What You Want Tauranga Half Marathon.
Changes within the PWYW Period
3. Transfers (to another person) requested by email “within the PWYW entry period”. Entrants requesting to transfer their entry to another person within the PWYW period will incur a $5* transfer fee
4. Transfers (to another distance option) requested by email “within the PWYW entry period”. Entrants requesting to change their distance option within the PWYW period will incur a $5* transfer fee.
5. Please note. Entrants who have paid the full RRP “within the PWYW entry period” are exempt from the transfer fees mentioned above, for the first transfer transaction.
Changes outside the PWYW Period
6. A transfer of your entry to another person (who will complete the same distance option or a distance option that is a downgrade from the distance entered) requested by email “outside the PWYW entry period” will incur a $5* transfer fee.
7. A transfer of your entry to another person (who will complete a distance option that is an upgrade from the distance entered) requested by email “outside the PWYW entry period” will be required to pay the difference* between the entry fees paid within the PWYW period and the RRP for that distance option.
8. A transfer of your distance option (if it is a downgrade from the distance entered) requested by email “outside the PWYW entry period” will incur a $5* transfer fee.
9. A transfer of your distance option (if it is an upgrade from the distance entered) requested by email “outside the PWYW entry period” will be required to pay the difference* between the entry fees paid in the PWYW period and the RRP for that distance.
10. Please note. Entrants who have paid the full RRP “within the PWYW entry period” are exempt from the transfer fees mentioned above, for the first transfer transaction.
Are winners decided on gun or net times?2019-08-19T03:42:13+00:00

The male and female winner of each event will be decided on gun times (the first across the line). All other results including category winners will be decided on net times. Every entrant will be given a gun time and a net time in the race results.

Are there spot prizes awarded at prizegiving?2019-08-19T03:40:46+00:00

Our Pay What You Want Tauranga Half Marathon sponsors will be awarding spot prizes to entrants at the 12.00pm prizegiving at Fergusson Park. You have to be there to win!

What time do the events start?2019-08-19T02:34:04+00:00

*10km RUN – 0800hrs
* Half Marathon WALK (PLUS runners over 150 mins) – 0805hrs

* Half Marathon RUN – 0835hrs
* 10km WALK (PLUS runners over 75 mins) – 0845hrs

*15km Event – 0900hrs
*5km Event – 1030hrs
*Matua Mile Event – 1115hrs

Prizegiving – 1200hrs

What time is the prizegiving?2019-08-19T03:48:25+00:00

12.00pm on Fergusson Park on the fields near the Clubrooms.

Will there be directional arrows to follow and km markers on the course?2019-08-19T02:47:14+00:00

Half marathon entrants follow red directional arrows and red km markers on the course.
15km entrants follow blue directional arrows and blue km markers on the course.
10km entrants follow black directional arrows and black km markers on the course.
5km entrants follow green directional arrows and green km markers on the course.
Matua Mile entrants simply follow marshal instructions and a roped lane on the Fergusson Park fields. There is no signage or km markers on the Matua Mile course.

The directional arrows (600ml x 600ml) are very large, so hard to miss.
Our km marker signage is placed every 2km and is also large (400ml x 400ml).
Please treat all km markings as approximate – in most situations km markers are placed on the nearest lamppost to the true km mark.

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luke@eventday.co.nz

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